Privacy Policy
Last updated: May 2026
Overview
Healthcare Office Solutions (HCOS) is committed to protecting your privacy and the security of all information you share with us. This Privacy Policy explains how we collect, use, and protect information obtained through our website (hcosconsulting.com) and our ProviderFlow platform.
Information We Collect
We collect information you provide directly to us through our contact forms, client portal registrations, and service agreements. This may include: full name, practice name, email address, phone number, state of operation, and service requirements. For credentialing and enrollment services, we also collect professional documentation required by payers and credentialing bodies.
HIPAA Compliance
HCOS operates as a Business Associate under HIPAA regulations. All protected health information (PHI) handled through our services is managed in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain Business Associate Agreements (BAAs) with all clients and relevant subcontractors.
How We Use Your Information
Information collected is used exclusively to: (1) deliver contracted credentialing, enrollment, and consulting services; (2) communicate service updates and status notifications; (3) comply with legal and regulatory requirements; and (4) improve our operational systems and client experience.
Data Security
All data transmitted through our platform is encrypted in transit and at rest. We use industry-standard security protocols including TLS encryption, access controls, and regular security audits. Our ProviderFlow platform is built on HIPAA-compliant infrastructure.
Contact Us
For privacy-related questions, please contact us at: creds@hcosconsulting.com